Meet the Team
“Your Home Is Your Biggest Investment. Let Us Help You Protect It”
Patti has been peripherally a part of the roofing industry for over 32 years now as her husband Scott founded All American Roofing out of their home. She assisted in various office duties until such time that ever-increasing business demands called for additional full-time staff.
After Scott’s untimely death in 2017, Patti undertook the challenge of assuming the responsibilities of All American Roofing as President with support and guidance from the employees. Drawing on her 17 years of experience in Bankcard New Account Acquisition and Bankcard Customer Service, she strives to continue Scott’s vision of delivering a superior quality product in a professional manner to retain our high level of customer satisfaction.
“A satisfied customer is our best advertising.”
“Quality Above All”
Karel has been in the roofing industry since 1993. He has been a part of All American Roofing for 28 years. Karel is a Velux Skylight Specialist, is a GAF Master Installer and GAF Care Certified.
“I approach my customers with respect and I try to keep things simple and be clear about the job.”
Brian has been an All American Roofing Specialist since 2009. He has a construction background with 24 years of experience. He is GAF Master Elite/Steep Slope 2012 certified and a Velux Skylight Specialist.
“Always do what you say and say what you do. Be as thorough as possible and always have the client’s best interest. Follow up after the completion of a project is very important. I treat every client the way that I would like to be treated.”
“Anyone Can Put On a Roof, Only Some Can Do It Right”
Vlad joined All American Roofing in 2000, and over the course of 20 years has gone from a “ground man” in a roofing installation crew to being our top Estimator. He is certified in all GAF products, as well as Atlas Metal Roofing, Thermal Basic Imagery and is a Velux Skylight Specialist.
“Treat the customer the way that I want to be treated; respect, dignity and being on time.”
“Honesty, Integrity and Hard Work Will Lead to Success”
Charlie has been a part of All American Roofing for 13 years. He is a certified GAF Master Elite Roofing Contractor.
“I use a consultative style in my discussions with customers. The first step is listening to the customer to find out what concerns he/she have and learn more about the customer. I also want the customers to get to know me a little. When I can I like to get on the roof to get a closer look at problem areas and, when appropriate, to measure the roof. I want them to clearly understand what I recommend and why I am making those recommendations. I also want them to know what all their options are in any given situation. I am not there to sell something; I am there to resolve problems. Sometimes the recommendation is to do nothing, sometimes a repair, and other times the best choice is a new roof/windows/siding. Each situation/customer is unique.”
“Quality and Customer Service Above All”
J.D. became a part of the roofing industry when he joined All American Roofing in 2015. His prior 20 years of experience in exterior and commercial construction with a focus on siding created a sound foundation that JD has now added to with his quality-focused roofing skills. JD is a certified Velux Skylight Specialist, a Qualified Hardie Plank Installer, an All Vinyl Product Installation Professional, and is Steep Slope certified.
“Being a person that is upbeat and positive, I like to genuinely connect with my customers and convey my intent to provide them with a great, stress-free experience. The pride of a job well done and happy customers are the biggest reasons I love my job.”
“Communication is the Key”
Melissa joined the roofing industry over 15 years ago and became a part of All American Roofing 8 years ago. She holds a Certificate of Achievement GAF Steep Slope Field Guide and is a certified Velux Skylight Specialist. Melissa is key to our keeping our jobs moving in her role as Scheduling & Materials Supervisor. “I approach my job like any of our projects were being done at my own home. Being positive, open minded and to communicate with customers to have a nice smooth experience for everyone”.
“Always Go The Extra Mile”
Jonathan has been in the roofing industry for 10 years and joined All American Roofing 8 years ago. He is Steep Slope Certified and is a Velux Skylight Specialist.
“I make sure the customer always feels listened to in order to assure them that all of their concerns will be addressed.”
“Quality, Reliable Work Done Right the 1st Time”
Mike joined All American Roofing 10 years ago and has over 18 years of experience in the roofing industry. He is Steep Slope Certified and is a Velux Skylight specialist.
“I try to approach my job with a positive attitude every day. I think it’s important to be organized. With customers, I try to be as knowledgeable as I can. I do my best to have good communication with the customer. I think it’s important to be my self and to be honest.”
“Without Labor Nothing Prospers”
Lisa joined All American Roofing and became part of the roofing industry in 2019. She has a critical role in our office as our Customer Service Specialist. Lisa is often the first interaction our customer will have with All American Roofing as she manages our incoming phone calls and schedules appointments, and professional representation is very important to her.
“ I treat customers as I would want to be treated by any service professional”